FAQ
Find answers to the most common questions about Li Zongyi's hand-painted Chinese ink artworks: authenticity and certificates, size conversion, packaging and delivery, taxes and returns, customization and care. For further assistance, contact us.
Are these original hand-painted works or prints?
Every piece in our store is an original hand-painted artwork on rice paper by Mr. Li Zongyi — never a print or reproduction. Each painting is one of a kind worldwide and, once sold, is gone forever. It comes with a certificate of authenticity personally signed by the artist.
Who is Li Zongyi?
Li Zongyi is a freehand Chinese ink figure painter best known for his Zen-inspired figures. His signature series include Five Hundred Arhats (500 individually hand-painted figures on rice paper, no two alike), the "Smile" series, court-lady line drawings, and cinnabar Zhong Kui. His works are part of the Daming Temple collection.
How can I verify authenticity?
Each piece comes with a certificate of authenticity personally signed by the artist, matching the painting's inscription and seal one-to-one; some works also include a video of the creation process.
What does "pingchi" mean? How do I convert sizes?
Pingchi is the traditional Chinese unit for paintings: 1 pingchi ≈ 33.3 × 33.3 cm (about 0.11 m²). For example, a 100×50 cm painting is about 4.5 pingchi. Every product's spec table lists both centimeters and pingchi so you can estimate wall space.
Could I end up with a duplicate painting?
No. Every piece is a one-of-a-kind original with no duplicates; once sold it is gone for good. Even the 500 Arhats are all different. The painting you collect is truly unique.
How are the paintings packaged and shipped?
Works leave the studio unframed, mounted on rice-paper backing, rolled and placed in a custom brocade box — moisture-proof and crush-resistant — with tracked worldwide delivery.
How long until I receive my painting?
In-stock works are usually shipped within 3-7 business days; if you choose custom framing, the timeline shown on the product page applies. Once shipped, you can track your order on the Order Tracking page.
Are prices tax-inclusive? Do I pay customs duties?
Listed prices include tax (VAT/sales tax). Your destination country or region may charge import duties and customs fees, which are borne by the recipient under local customs regulations.
Can I return or exchange a painting?
Yes. Returns are accepted within a limited period — see the Returns & Cancellation Policy page for details. As every piece is unique, please inspect it upon delivery; if it arrives damaged in transit, contact customer service right away.
Do you offer customization?
Yes — custom framing, custom brocade gift boxes, and (for some works) a video of the creation process. Contact service@treascol.com before or after ordering.
Will the painting look exactly like the photos?
Hand-painted works may show slight color differences under different lighting and screens. Rice-paper texture, ink tones and brushstrokes are natural characteristics of hand painting, not defects.
How do I care for a rice-paper painting?
Avoid direct sunlight and humid environments; keep it away from heaters and air-conditioning vents. Dust gently with a soft brush — never a damp cloth. When framing, choose a method with ventilation gaps.
Can I collect the entire Five Hundred Arhats series?
Yes. The 500 individually painted figures are all different — collect a single piece or the complete set. Sold figures are gone forever; availability is shown in the Five Hundred Arhats collection.
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