Shipping policy
Shipping Policy
Treasure Collection sells hand-painted artworks worldwide. Below are our shipping terms.
Processing Time
After payment, we will dispatch your order within 3-5 business days. Each hand-painted work is a one-of-a-kind original that undergoes professional packing and inspection before dispatch; during public holidays, dispatch may be delayed.
Shipping Method
We ship via international express couriers and provide a tracking number after dispatch. You can follow your parcel via the email notification or your account.
Delivery Time
Estimated delivery after dispatch:
- Asia: approximately 5-10 business days;
- North America, Europe, Oceania and other regions: approximately 7-20 business days.
These are estimates only; actual delivery may be affected by customs clearance, holidays and local logistics conditions.
Shipping Costs
Free worldwide shipping on all orders.
Duties and Taxes
Prices include taxes (VAT / sales tax). Your country's customs may still charge import duty and clearance fees, which are payable by the recipient according to local regulations.
Order Tracking
After dispatch we will send the tracking information to your email. If you do not receive your parcel for an extended period or the tracking shows an issue, please contact us for assistance.
Contact
Email: yuanxibaohui@gmail.com
Phone / WhatsApp: +86 13146621813